Introduction

Welcome to InvestWise Ghana's Privacy Policy. This policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of our investment education services.

By using our services, you understand that we will collect and use your personal information as described in this policy. We encourage you to read this policy carefully to understand our practices regarding your information.

Information We Collect

We collect various types of information to provide and improve our services to you:

1. Information You Provide

When you register for our services, contact us, or participate in our workshops and events, we collect information that you voluntarily provide to us, including:

• Personal identification information (name, email address, phone number)
• Financial information related to your investment goals and experience
• Communication data (when you contact us, we retain the correspondence)
• Survey responses and feedback

2. Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information, including:

• Usage data (how you interact with our services)
• Technical data (IP address, browser type, device information)
• Cookies and similar tracking technologies

3. Information from Third Parties

We may receive information about you from third parties, including:

• Business partners
• Social media platforms (if you connect your account)
• Public databases

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Improving Services: To deliver our investment education services, process transactions, and enhance user experience.
• Communication: To communicate with you about our services, updates, and promotional offers.
• Customer Support: To provide assistance and respond to inquiries.
• Analytics: To analyze usage patterns and improve our services.
• Security: To detect and prevent fraud, unauthorized access, and other harmful activities.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who perform services on our behalf.
• Business Partners: Companies with whom we collaborate to offer joint services.
• Legal Authorities: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for marketing purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your information under certain circumstances.
• Restriction: Request restriction of processing in certain cases.
• Data Portability: Request transfer of your information to another service provider.
• Objection: Object to processing of your information.

To exercise these rights, please contact us using the information provided at the end of this policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

• Remembering your preferences
• Understanding how you use our website
• Improving user experience
• Providing personalized content

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and consider appropriate new security technology and methods. However, despite our efforts, no security measures are perfect or impenetrable.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Ghana and choose to provide information to us, please note that we transfer the information, including personal information, to Ghana and process it there.

Children's Privacy

Our services are not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.